Reduced administrative workload by 80% through streamlined digital tools like Google Sheets and Google ClassroomCut documentation and class logistics time by 90% through template creation and automation. Automated grading systems using Google Forms and LMS tools, decreasing evaluation time by 50% with improved consistency. Resolved day-to-day tech issues for colleagues with a high success rate, demonstrating resourcefulness and reliability. Managed and prioritized multiple concurrent tasks in remote and hybrid environments without missing deadlines.Maintained meticulous digital organization systems, resulting in zero scheduling conflicts across 20+ classes

Leading with discretion – Managing a confidential grant application process for an international nonprofit, including needs assessment, documentation, and budget alignment Streamlining systems – Designing and overseeing a digital intake and review process using Google Forms, spreadsheets, and cloud-based tools Coordinating globally – Liaising with applicants, committee members, a consultant, and nonprofit stakeholders across multiple time zonesCommunicating professionally – Writing clear, empathetic follow-ups and handling sensitive financial conversations with care.

Provided culturally sensitive virtual support to 30+ globally mobile clients, enhancing integration and confidence during transitions. Delivered 100+ online mentoring sessions via Zoom and email, maintaining engagement and personalized progress. Resolved complex client issues with practical, remote solutions, earning 95% positive feedback. Maintained organized digital records for effective follow-up and retention. Managed executive calendars, meetings, and travel logistics, boosting productivity. Planned and executed virtual events and webinars, ensuring smooth logistics and strong stakeholder engagement.